Here you will find all the information and links that you need to fully understand how and why Sage 200 upgrades are needed and achieved and what Sage 200 End of Support means for you.
Sage has a software lifecycle policy for Sage 200 meaning every year an older version of Sage 200 is moved into end of support. Full details of the ‘Sage Lifecycle Policy’ can be viewed here.
A summary of the Sage Lifecycle Policy:
It is not sustainable to keep products in support for the duration that has been experienced in the past. The industry has changed! Sage is unable to invest and develop the current product whilst supporting older software versions using outdated technology.
End of Support does not mean the software will stop working. The software can still be used, BUT Sage will withdraw support, updates, patches and legislative updates.
Note: There are limitations & risks if you stay on a version that is in End of Support.
Not keeping your Sage system within the mainstream support cycle presents various challenges, limitations, and risks.
The main ones are:
Upgrading your system ensures continued operation, keeping you within mainstream support and compliant.
An upgrade will usually involve Xperience completing the following:
As there are costs associated and time required with an upgrade (that keep getting more frequent) – Many users ask what alternatives are there?
The main alternative is a cloud-based, centrally managed, Software as a Service (SaaS) system.
This type of system will typically have several minor upgrades each year with the changes often being rolled out into the live environment without the end user noticing. New features and benefits are usually published periodically, maybe twice a year.
Because the core is centrally managed – additional, non-standard, functionality is typically added via Apps (extensions) that are written and extensively tested prior to launch.
Key benefits of a centrally managed and hosted in the cloud software (SaaS):
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