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How to allocate a credit note or payment on account to an invoice in Sage 50

Published: 18 June 2024

If you have a customer or supplier invoice (SI or PI transactions) currently outstanding that need to be paid off by an existing credit note (SC or PC transactions) or payment on account (SA or PA transactions), you can allocate these together.

How to complete allocations? 

  • For credit notes and payments on account, on the navigation bar click Customers or Suppliers, then click Customer Receipt or Supplier Payment.
    To allocate credits or payments automatically, click Wizard at the top of the Customer Receipt or Supplier Payment window. 
  • For each transaction you want to allocate, enter the payment details in the Customer Receipt or Supplier Payment window as follows: 

Bank A/C Ref – Choose the bank account you want the payment to post to. 

Date – Enter the date required for the allocation. Normally the later date of the transactions being allocated. 

Cheque No. – Leave this box blank, as this does not create an additional transaction. 

Payee – From the drop-down list choose the relevant customer or supplier record. 

Cheque value – Leave the value as 0.00. 

For each transaction you want to allocate, enter the payment details as follows:

  • On the relevant credit or payment on account line, click the Receipt or Payment box then enter the amount you want to allocate. If you want to allocate the full value, click Pay in Full.
  • On the relevant invoice line, click the  Receipt or Payment box then enter the amount you want to allocate. If you want to allocate the full value, click Pay in Full. 
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NOTE: If the amount allocated to the invoice is greater than the amount allocated to the credit or payment on account, the difference is posted as a payment on account.

  • To allocate the transactions, and post any associated payment, click Save.

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