Microsoft Dynamics CRM – Customer Insights Webinar

Date: Thursday 3rd April 2025, 10.30am - 11.00am
Venue: Online Webinar

Unlock Exceptional Customer Experiences

Join Our Customer Insights Webinar!

Transform the way you connect with your customers by mastering Microsoft Dynamics 365 CRM – Customer Insights.

In just 30 minutes, our product experts will walk you through this powerful tool, showcasing its potential to elevate your customer engagement strategies. Stay for the live Q&A to get answers tailored to your needs!

What You’ll Learn

Discover how Dynamics 365 CRM Customer Insights can help your business:

  • Boost Your Brand: Raise your profile and increase brand awareness.
  • Engage with Precision: Build meaningful connections with your customers through targeted interactions.
  • Fuel Your Sales Pipeline: Unlock cross-sell and prospecting opportunities to drive growth.

Key Features We’ll Cover

  • Data Segmentation – Effectively manage leads and contacts.
  • Email Communications – Create, send, and track impactful messages using templates.
  • Customer Journeys – Design journeys with triggers, segments, attributes, and behavioural insights.
  • Events Management – Streamline event creation, tracking, and reporting.
  • Reporting & Analytics – Gain actionable insights with robust metrics and dashboards.
Dynamics 365 CRM Customer Insights Webinar

The Possibilities Are Endless

From crafting seamless customer journeys to leveraging advanced reporting tools, you’ll leave with the knowledge to turn every interaction into an opportunity for growth.

Speakers

Pauline Lindeque

Pauline Lindeque

Register Today

Reserve your spot and get ready to revolutionize your customer experience strategy!

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